Subscribe & Save


STEP 1: To setup your subscription either call 01475 743377 or email  If you email us we will call back to confirm your card details before the first order is shipped. We will need to know:

  • what you want on your subscription order (any product on our website can be added)
  • the frequency (days, months or weeks)
  • the date you would like the first order delivered. 

STEP 2: We will email you an order confirmation 5 days before shipping. If for any reason you wish to cancel or delay the shipping, simply email us at or call us on 01475 743377.

STEP3:If you wish to add anything to your order simply visit our website and use the voucher SUBSCRIBE to get free delivery. Your additional products will ship with your subscription order. Adding treats, chews or toys to your subscription order helps us to keep prices low on our bags of food, so please add if you can. 
STEP4: On the day we ship your order we will charge your card and ship your order on a Next Working Day Service (some remote postcodes are 2-3 days)
We guarantee that the price you pay for your subscription order will always be lower than the advertised price on our website including any existing voucher discounts and multi-bag discounts. You also earn loyalty points for future savings on all Subscribe & Save orders.